Refund policy
30-day returns
You may request a return within 30 days of delivery. To be eligible, the item must be unused, in its original condition, and returned with any accessories and packaging that came with it. Please do not send a return before contacting us.
To start a return, email support@mcmiko.shop with your order number and the item you want to return. We will reply with return instructions. Approved returns may be mailed to AUDREY MELINDA LLC, 721 N Pine Island Rd, Plantation, FL 33324, United States.
Return shipping and refunds
For a change-of-mind return, you are responsible for the return shipping cost. We recommend a tracked service because we cannot refund an item we do not receive. Original shipping charges are not refundable for a change-of-mind return.
When we receive and inspect your return, we will email you with the outcome. Approved refunds are issued to the original payment method. Your bank or payment provider may take additional time to post the credit.
Damaged, defective, or incorrect items
If your order arrives damaged, defective, or incorrect, contact support@mcmiko.shop with your order number and photos so we can make it right. We will cover reasonable return shipping when we ask you to return an item we sent incorrectly or that arrived defective or damaged.
This policy does not limit any rights you have under applicable law.